Before you start spinning those reels or playing your favourite table games at Luckyfriends Casino, you’ll need to verify your identity. This process can be a bit tricky if you’re not familiar with the requirements. Here’s what players often get wrong.
At a glance: 3 documents needed | 48 hours for verification | $10 minimum deposit | 96.3% average RTP
Overlooking Document Requirements
One common mistake is not having the right documents ready. Luckyfriends Casino requires three key documents to verify your identity:
- A government-issued ID (like a driver’s licence or passport)
- A recent utility bill or bank statement showing your name and address
- A credit or debit card (if you used one to deposit)
Without these, your verification could drag on for days. So, check your paperwork before you send it in!
Delaying the Submission
Some players think they can wait until they’ve won big to verify. Big mistake! If you don’t submit your documents within 30 days of your first deposit, your account could be suspended. This means being unable to access your funds or winnings. I once had a player tell me they waited two weeks — and then had to scramble to get their documents together. Don’t let that happen to you!
Ignoring Email Notifications
Players often ignore important emails from Luckyfriends Casino. After you submit your documents, watch your inbox! They’ll send you an email confirming receipt and letting you know if anything else is needed. If you miss this, it could delay your access to your funds. I’ve seen verification clear in as little as 23 hours, but it can take up to *48 hours* if there’s confusion.
Not Checking for Expiry Dates
Be aware that documents can expire. For instance, utility bills should not be older than three months. If you submit an outdated document, you’ll have to start the process over — and that could cost you time and money. Always check that your documents are current.
Assuming All Games Count Towards Wagering
Another critical error is thinking all games contribute equally to the wagering requirements. For example, when you claim a bonus, not all games may count 100% towards meeting the 35x wagering requirement. Typically, slots contribute fully, while table games might only contribute 10-20%. So, if you’re playing table games to meet your wagering, you could be setting yourself up for disappointment. Focus on the games that help you meet the requirements fastest!
Neglecting to Keep Records
Many players don’t keep track of their deposits and withdrawals. This can be a hassle if there’s a dispute over your account. I recommend keeping screenshots of your transactions. If you find yourself needing to verify your identity again—maybe due to a change of address or lost documents—having this history can smooth the process.
Not Understanding the Withdrawal Process
Lastly, players often think they can cash out immediately after verification. Not true! Even after you’ve verified your identity, the withdrawal process can take anywhere from *23 to 47 hours*. Knowing this helps manage your expectations. Make sure to plan accordingly so you’re not waiting frantically for your funds.
| Document Type | Requirement | Expiry Timeframe |
|---|---|---|
| Government ID | Must be clear and readable | Valid until expiry date |
| Utility Bill | Must show name and address | Less than 3 months old |
| Bank Statement | Must show name and address | Less than 3 months old |
| Credit/Debit Card | Must show last 4 digits | Valid until expiry date |